Privacy Policy
CPX Electrical Ltd (“we”) are committed to safeguarding the privacy of your personal information. This policy explains how we collect, use, and protect your information when you interact with us.
1. Information We Collect
We collect different types of information to provide and improve our services. This includes:
•Contact Information: Name, email address, phone number, and postal address, which you provide when reaching out to us for inquiries, quotes, or services.
•Technical Data: IP address, browser type, time zone, and information about how you interact with our website. We use cookies and similar technologies to collect this data (see
We use cookies and similar technologies to enhance your experience on our website. For more details on how we use cookies, please see ‘Section 7: Cookie Policy’.
•Transactional Data: Information related to payments or purchases if you engage our services.
•Communications Data: Records of communications, such as emails, that help us keep track of our interactions with you.
2. How We Use Your Information
We use your data in a lawful and fair manner to provide a smooth and effective service. Specifically, we use your information to:
•Deliver Our Services: Respond to your inquiries, provide quotes, and complete service requests.
•Improve User Experience: Understand how you use our website and services to enhance our offerings.
•Legal and Regulatory Compliance: Meet our legal obligations, such as record-keeping, auditing, and reporting.
We may also use anonymised, aggregated data for internal analysis and research purposes to improve our services.
3. Sharing Your Information
We only share your data in limited circumstances:
•Service Providers: We may share data with trusted third parties who help us deliver our services (e.g., payment processors, IT support, marketing agencies). These partners are required to handle your information securely and only use it as directed by us.
•Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
We do not sell, lease, or share your personal data with third parties for their direct marketing.
4. Data Security
Your privacy is important to us, and we are committed to keeping your information secure. We use appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss of your data. While we work hard to protect your information, please note that no method of transmission or storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for legal or reporting requirements. After this period, we securely delete or anonymise your information.
6a. Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@cpxelectrical.co.uk
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6b. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
7. Cookie Policy
We use cookies to collect information about how our website is used and to improve your experience. Cookies are small text files that are stored on your device. You can adjust your browser settings to reject cookies, but doing so may limit some features of our website.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Any updates will be posted here with a revised “Effective Date.”
9. Contact Us
If you have any questions, concerns, or feedback regarding our privacy practices, please contact us at:
•Email: info@cpxelectrical.co.uk
•Address: 56 Lidgett Lane, Garforth, Leeds, LS25 1LL
This Privacy Policy is effective as of [03-11-24]